Logging in for the first time

Created by Eugenia Hernández, Modified on Mon, 20 Nov, 2023 at 2:21 PM by Eugenia Hernández

Creating your account is the first step to getting started, please follow the step-by-step instructions below to ensure you do not run into any issues accessing the platform for the first time:


Step by step guide

  1. The first thing you will receive from FollowApp is a Create Your Account Email with a link to set up your password. The email sender will be help@followapp.care, please check your Spam folder if you don't see email in your inbox.


  2. Click the ‘Complete account setup’ button, you will be brought to another webpage stating your email address, click on  ‘Continue’

  3. Create a password, confirm and  ‘Continue’. For the password please note that it must be at least 8 characters long: at least 1 uppercase letter and 1 lower case, and 1 number or special characters (!,*,%,%....)

  4. You will be then taken to the platform sign-in page (TIP: Bookmark this page before logging in for easy access later on!).



  5. Enter your email address, password and click ‘Sign in’.

 


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