Viewing and exporting your patients' feedback

Created by Eugenia Hernández, Modified on Mon, 20 Nov, 2023 at 12:07 PM by Eugenia Hernández

If your practice is asking for feedback to your patients through FollowApp, you can easily see and download all the feedback responses from the platform. 

  1. Navigate to 'Analytics' tab 

  2. Scroll at the bottom of the page and you will find a list of all patient feedback with the relevant details - Patient name, feedback score, practitioner, centre, the date of submission, and finally the associated feedback comment. 

  3. From here, you can click the 'Export Comments' button to generate an excel sheet with all of the responses.


If you wish to see the feedback for a different time range, or different clinician/centre you can edit the filters at the top of the Analytics page, and Apply Filter

 


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